Returns & Breakage Guarantee

Arrives broken? We send a new glass, free.

Our glasses are handmade and packed with care, but if anything arrives broken, simply email us a photo within 7 days of delivery. We'll ship you a brand-new glass at no cost. No need to return the broken piece.

30-day returns

Not in love? Return unused items in their original packaging within 30 days of delivery for a full refund. Holiday purchases made from November 1 can be returned until January 31.

How to start a return

Contact us with your order number and we'll guide you through the next steps.